Terms of Use

1. Our Services

Our Services include:

• information, guides and calculators about solar, battery and energy rebates
• assessing your eligibility and recommending suitable options
• connecting you with an accredited retail partner who prepares your proposal and installs your system

Our Services may not be available in every state or territory.

2. Your contract is with the retail partner

If you decide to go ahead, you enter into a contract with the retail partner, not with RebateSpy. The retail partner is responsible for the supply and installation of your system, its workmanship warranty and any rebate claims under that contract. Product warranties are provided by the manufacturer.

We select retail partners against our standards and will help you if something goes wrong, but we don't perform installations and can't guarantee a retail partner's work.

3. How we are paid

Our assessment and recommendations are free, with no obligation. If you go ahead, the retail partner pays us a fee, which is included in the price of your system. You will always see the full price before you agree to anything.

4. Estimates and information

Our calculators, estimates and content are general information only. They are based on the details you give us and the rebate rules published at the time, and aren't financial, legal or tax advice. Rebates, eligibility rules and prices change. Your final price and rebate will be set out in the retail partner's proposal and contract.

5. Using our Services

You agree to:

• give us accurate information, including your own contact details
• use our Services only for lawful purposes
• not interfere with our Services, or access them using automated tools without our permission

6. Intellectual property

The content of our Services, including text, graphics, tools and our brand, belongs to RebateSpy or our licensors. You may share links to our content, but you may not copy, republish or adapt it without our written permission.

7. Your consumer rights and our liability

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. Subject to those rights, and to the extent permitted by law:

• our websites, tools and information are provided "as is"
• we are not liable for any indirect or consequential loss arising from your use of our Services
• where our liability for a failure to comply with a consumer guarantee can be limited, it is limited to supplying the services again or paying the cost of having them supplied again

8. Third-party websites

Our Services may link to other websites, including government websites. We aren't responsible for their content, and a link isn't an endorsement.

9. Changes to these terms

We may update these terms from time to time. The current version, and the date it was last updated, will always be available on our website. Continuing to use our Services means you accept the updated terms.

10. Governing law

These terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of its courts.

11. Contact us